What you can do to protect your computer against virus attacks.
Always have an up-to-date anti-virus program installed.
Microsoft, your internet service provider, your bank, BT or any other company will NEVER cold call you to help solve a problem. These calls are ALWAYS scams.
NEVER allow someone to take control of your computer during an unsolicited phone call.
Always keep back-ups of your data. External USB hard drives are not expensive.
Be very careful when using file-sharing software. Scan any downloaded file before opening it.
Never click on a link in an email - even from someone you know unless you have made a specific arrangement for them to send you a link to something.
Never open an e-mail attachment from someone you don't know.
Be suspicious of any unsolicited email attachments - even from people you do know.
Be aware that fake virus warnings can pop-up while browsing the web.
These screens look very official and convincing.
Be suspicious of any warning that is not from your installed anti-virus program.
Be suspicious of any screen that pops up and appears to be running a scan of your system.
Never pay money in response to these messages.
Don't click on these screens - close your browser.
If you do get an infection call for help as soon as possible. The longer a virus is on your computer the more damage it can do.
